Renee M. Rawcliffe, LMSW
Director of Continuing Education and Professional Development
Susan Agrella
Conflict Resolution for Social Workers: Strategies & Processes
Adelphi University School of Social Work is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-032 and by the NYS Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0068 and licensed marriage and family therapists #MFT-0038. Adelphi University School of Social Work is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists. #CAT-0032. Adelphi University School of Social Work is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0081. Adelphi University School of Social Work is approved by the American Psychological Association to sponsor continuing education for psychologists. The School of Social Work maintains responsibility for the program and its contents. This training is provided under New York State Office of Alcoholism and Substance Abuse Services (OASAS) Education and Training Provider Certification Number. Training under a New York State OASAS Provider Certification is acceptable for meeting all or part of the CASAC/CPP/CPS education and training requirements.
Adelphi University School of Social Work: Continuing Education and Professional Development, #1786, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial
regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Adelphi University School of Social Work: Continuing Education and Professional Development maintains responsibility for this course. ACE provider approval period: 03/03/2023 – 03/03/2026. Social workers completing this course receive 2 continuing education credits.”
Date of Completion
Garden City, NY
Nov 14, 2023
ADELPHI UNIVERSITY SCHOOL OF SOCIAL WORK:
OFFICE OF CONTINUING EDUCATION & PROFESSIONAL DEVELOPMENT
1 South Ave Garden City NY 11530
License Number:
Has successfully completed 2 Continuing Education & training clock hours
This program covered social workers with a broad overview of conflict resolution processes and methods, with an emphasis on learning and practicing transferable skills for use in a variety of practice settings and roles.
Instructor: Dr. Jacoba Rock
Location of course/educational activity: Online
Training method: Lecture, Live In-Person
Joanna Corbin
Dean
Susan Agrella
Social workers are rarely trained in conflict resolution approaches, though their work regularly involves navigating conflict-heavy scenarios and environments across practice areas and levels of practice (micro, mezzo, and macro). Additionally, social workers are increasingly navigating interdisciplinary contexts (Dominelli, 2004), and thus our work is likely to be affected by divergent professional perspectives, ethics, and dynamics. The ability to assertively, intentionally, collaboratively, and effectively address conflicts requires intrapersonal and interpersonal awareness, as well as a specific set of strategies and processes.
This interactive two-hour workshop will provide social workers with a broad overview of conflict resolution processes and methods, with an emphasis on learning and practicing transferable skills for use in a variety of practice settings and roles. Negotiation, mediation, facilitation, and restorative approaches will be briefly introduced, with recommendations for further training and refinement of these approaches
Skills / Knowledge
- Social work
- Conflict
Issued on
November 14, 2023
Expires on
Does not expire